Rainbow gifts

Shop Policies

This page will give you all the info you need on returns, cancellations, processing times and more. If you have any further questions please press the "let's chat" button where I will be more than happy to help.

Returns

If you are unhappy with your product for any reason I am happy to accept returns. Please return within 14 days of your product being delivered. A full refund will then be given upon return. This may take 3-5 business days to arrive in your account.

Delivery Costs

We currently charge a flat rate on shipping of £1.99. This means that you can order as much or as little as you desire and the postage price will not change. We offer free postage on orders over £40 too.

Cancellations

If you need to cancel your order please let me know within 24 hours. I will then issue you with a full refund which should be in your bank within 3-5 business days. If your item has been sent please see returns policy for information. 

Processing Times

My current turnaround is 1-2 weeks. Orders are usually sent out much faster than this. This is there to fall back on in case of emergencies. Usually orders are sent out within 5 days of ordering. I am happy to rush orders, just message me.

Delayed Deliveries

In order to keep postage costs low we do not offer tracked shipping. If you have received a shipping notification your order is on it's way. Allow 3-5 working days for delivery. If it still doesn't arrive get in touch to discuss options.

Data Protection

All of your data is stored through WIX. I will never share your address, full name or any other information with anybody else.